01 / Inside the engagement
Situation
SSIS and SQL Server supplied operational data to sales and service-planning reports. The team needed a daily check for files that had not been processed, including cases where a job did not report an error.
Before
- Source files
- SSIS processing
- SQL Server reports
After
- Source files
- SSIS and daily absence checks
- Reports and alerts
Simplified workflow. The case text describes the contribution, delivery stage and evidence.
Explore the full conceptual diagram
02 / Inside the engagement
What UTIS did
- UTIS improved the file-processing bottleneck and optimized the SSIS packages.
- Added an alerting check for files not processed on the previous day, alongside investigation of processing issues.
- Documented the system and its operating steps for a planned cloud migration.
03 / Inside the engagement
Results
- A subsequent real incident confirmed that the monitoring check could identify missed processing the next day.
- The identified issue was resolved the same day it was found.
Why it matters to you
A job can finish without processing the data a report needs. Checking expected work as well as error messages gives operators a way to investigate missing processing. The documented result is one incident, not a guarantee for every failure.
Stack
How we measured it: incident-proven next-day detection in a real incident, followed by same-day resolution. This evidence describes the observed incident, not a service-level commitment or detection guarantee.